How most teams work
The classic marketing funnel
More in at the top with AI: 10 posts instead of 2, 20 ads instead of 3
One direction only
What is learned at the bottom stays at the bottom.
Tap a stage to compare both funnels at that point.
AwarenessPeople hear about you for the first time. This is where most teams use AI: more posts, more ads.
InterestThey want to learn more and read articles, guides or watch videos. The copy is written at the marketing desk.
ConsiderationThey compare you with other providers. The arguments rest on assumptions, not on real customer conversations.
ConversionThey become customers. A lot of knowledge comes up in these conversations, and it stays here.
Retention & AdvocacyHappy customers buy again and recommend you. Only these referrals flow back to the top.
- The path only runs from top to bottom.
- At most, referrals flow back to the top.
- Result: many variations of the wrong message.